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Privacy Policy

Your privacy is fundamental to how we build and operate SafetyFI. We're committed to transparency about how we collect, use, and protect your information.

Last updated: March 18, 2026

1. Introduction

SafetyFI Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our safety platform, mobile applications, website, and related services (collectively, the "Service").

We built SafetyFI to help organizations keep their people safe. That mission extends to how we handle your data—with care, transparency, and respect. Please read this policy carefully to understand our practices regarding your personal information.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you provide directly to us when using our Service:

  • Account Information: Name, email address, password, phone number, and profile information when you create an account.
  • Organization Details: Company name, address, industry, size, and administrative preferences.
  • Emergency Contacts: Names and contact information for designated emergency responders and safety personnel.
  • Communication Data: Messages, support tickets, and correspondence when you contact us.
  • Payment Information: Credit card details and billing information (processed securely through third-party payment processors).

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Location Data: GPS location when you use emergency features (with your permission). This data is encrypted and only accessed during active emergencies.
  • Usage Data: Features used, time spent, access times, pages viewed, and interaction patterns.
  • Log Information: IP address, browser type, referring URLs, and system activity logs.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners and integrations you authorize
  • Public databases and government agencies (for compliance verification)
  • Social media platforms (when you connect your accounts)
  • Employers or organizations that provide you access to SafetyFI

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our safety services
To process and respond to emergency alerts and notifications
To send technical notices, updates, and support messages
To communicate about promotions, events, and news (with your consent)
To monitor and analyze trends, usage, and activities
To detect, investigate, and prevent fraudulent transactions and security incidents
To comply with legal obligations and enforce our terms
To personalize your experience and deliver relevant content

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Your Organization

If you access SafetyFI through your employer, school, or other organization, we share relevant data with administrators for safety coordination and compliance purposes.

Service Providers

We work with trusted third parties who perform services on our behalf (hosting, analytics, customer support, payment processing). These providers are contractually obligated to protect your data.

Emergency Services

When you activate an emergency alert, your location and incident details may be shared with designated emergency responders and local authorities as configured by your organization.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of SafetyFI, our users, or others.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, user information may be transferred as part of the transaction.

5. Data Security

We implement industry-leading security measures to protect your personal information:

Encryption

AES-256 encryption for data at rest and TLS 1.3 for data in transit. All emergency data is end-to-end encrypted.

Access Controls

Role-based access, multi-factor authentication, and principle of least privilege for all internal systems.

Regular Audits

Third-party security assessments, penetration testing, and continuous monitoring of our infrastructure.

Incident Response

24/7 security monitoring and established incident response procedures to address any potential breaches.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete personal information.

Right to Deletion

Request deletion of your personal information, subject to certain legal exceptions.

Right to Restriction

Request restriction of certain processing activities.

Right to Data Portability

Receive your data in a structured, commonly used, machine-readable format.

Right to Object

Object to processing of your personal information for certain purposes.

Right to Opt-Out

Opt-out of marketing communications and certain data sharing practices.

To exercise these rights, please contact us at privacy@safetyfi.com

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Specific retention periods vary by data type:

  • Account Data: Retained while your account is active and for 7 years after closure for legal compliance.
  • Emergency Incident Data: Retained for 10 years to support incident investigations and compliance reporting.
  • Usage Analytics: Aggregated and anonymized after 2 years.
  • Communication Records: Retained for 3 years for quality and training purposes.

8. Children's Privacy

SafetyFI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

For educational institutions using SafetyFI with students under 18, we comply with applicable laws including COPPA and FERPA. School administrators are responsible for obtaining necessary parental consents.

9. International Data Transfers

SafetyFI is headquartered in the United States. If you access our Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries where our servers and service providers are located.

For transfers from the European Economic Area (EEA), we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure adequate protection for your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and sending you an email or in-app notification. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@safetyfi.com

Mail: SafetyFI Inc., Attn: Privacy Team

For EU residents: You have the right to lodge a complaint with your local data protection authority.